Richmond Brothers’ Client Advisory Board was established in 2011 to provide the firm input from clients on various initiatives.
Client input plays a very important role at Richmond Brothers and helps drive the integral part of our business. The board is represented by an active group of five to eight clients who provide feedback and suggestions to Richmond Brothers on the services the company provides. In addition, they play an important role in the decision-making processes that affect the entire client base.
Richmond Brothers has always prided itself on listening and understanding our clients so that we, in turn, can provide the best service possible for each one of our clients. Although our advisory board does not provide guidance on investment matters, input from past boards helped with various things such as helping Richmond Brothers become a Registered Investment Adviser, the processes in which our advisors and staff members serve our clients, a new logo and slogan for the company, changes to publications and other correspondence sent to clients, events for clients and even this website.
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