At Richmond Brothers, we believe the little moments matter—being greeted by name, feeling welcomed when you walk in, and knowing there’s a real team here who cares about you.

That’s why we’re excited to introduce you to someone many of you will be seeing—and hearing from—more often.

Meet Aubrey

Aubrey is a Jackson native who recently joined our team as our First Impressions Specialist, a role focused on helping ensure every interaction with our team feels smooth, welcoming, and personal.

Whether you’re calling in with a quick question or coming into the office for a visit, Aubrey is often your first point of contact—and she genuinely cares about making that experience a positive one.

While she’s spent time living in both Florida and North Carolina, she’s happy to be back home and part of the local community again.

Aubrey studied business at Jackson College and brings a strong background in customer service and retail management—including time spent working at Disney World and Universal Studios in Orlando. During her time in North Carolina, she worked at a plant nursery, where she discovered her passion for creating positive, well-organized experiences for the people she serves.

She was also drawn to Richmond Brothers because of the opportunity to be part of a team that values building relationships and giving back to the local community.

Aubrey’s natural warmth, attention to detail, and care for others make her a great fit for our team—and for the experience we strive to create for every client family.

When she’s not in the office, Aubrey enjoys painting and spending time outdoors—especially hiking and camping—with her husband Cody (her high school sweetheart) and their two-year-old daughter, Adaline.

We’re grateful to continue growing our team in a way that allows us to provide the level of care and attention you deserve.

If you’re in the office soon, we hope you’ll have a chance to meet Aubrey in person—or connect with her the next time you call in.

And as always—thank you for being part of the Richmond Brothers community. It’s something we don’t take for granted.